Bass Boat Forums (by boat brand) > Phoenix Bass Boats Forums

Phoenix Customer Service...

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JackJ:
.. is top notch!


I emailed them asking what the best adhesive would be to stick one of my raised letters back down, that was very slightly peeling from the boat.   Got a call from Tim, the Sales Manager, shortly after and he said he would have a whole new set in the mail today.

Curt:

--- Quote from: JackJ on January 19, 2016, 05:07:27 PM ---.. is top notch!


I emailed them asking what the best adhesive would be to stick one of my raised letters back down, that was very slightly peeling from the boat.   Got a call from Tim, the Sales Manager, shortly after and he said he would have a whole new set in the mail today.

--- End quote ---

That's great to hear @JackJ  :thumbup:

Customer service is a big factor when it comes to complete customer satisfaction. G3 has treated me very well too.

Heck, what good does it do to buy a nice boat if the company doesn't stand behind it?

JackJ:
I want to brag again on Phoenix.  Awesome customer service!!

Jig Man:
I was interested in a Phoenix but the local dealer who by the way never could show me anything of interest so I quit going to his shop.  I have never heard anything but good about them.

Curt:
 :thumbup: :thumbup:

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