Bass Boat Forums

Bass Boat Forums (by boat brand) => Phoenix Bass Boats Forums => Topic started by: JackJ on January 19, 2016, 05:07:27 PM

Title: Phoenix Customer Service...
Post by: JackJ on January 19, 2016, 05:07:27 PM
.. is top notch!


I emailed them asking what the best adhesive would be to stick one of my raised letters back down, that was very slightly peeling from the boat.   Got a call from Tim, the Sales Manager, shortly after and he said he would have a whole new set in the mail today.



Title: Re: Phoenix Customer Service...
Post by: Curt on January 20, 2016, 10:37:08 AM
.. is top notch!


I emailed them asking what the best adhesive would be to stick one of my raised letters back down, that was very slightly peeling from the boat.   Got a call from Tim, the Sales Manager, shortly after and he said he would have a whole new set in the mail today.

That's great to hear @JackJ  :thumbup:

Customer service is a big factor when it comes to complete customer satisfaction. G3 has treated me very well too.

Heck, what good does it do to buy a nice boat if the company doesn't stand behind it?
Title: Re: Phoenix Customer Service...
Post by: JackJ on April 27, 2017, 01:53:52 PM
I want to brag again on Phoenix.  Awesome customer service!!
Title: Re: Phoenix Customer Service...
Post by: Jig Man on April 27, 2017, 02:30:46 PM
I was interested in a Phoenix but the local dealer who by the way never could show me anything of interest so I quit going to his shop.  I have never heard anything but good about them.
Title: Re: Phoenix Customer Service...
Post by: Curt on April 28, 2017, 12:31:51 PM
 :thumbup: :thumbup:
Title: Re: Phoenix Customer Service...
Post by: Eric Low on April 28, 2017, 08:08:24 PM
Good to hear